We attach great importance to the problem of privacy of the Users of Loko. As the controller, LOKOAPP LIMITED (“Loko”, “we”, “us”, “our”) ensures the security of the data provided to our Company. This data is specially protected and secured against access of unauthorised persons. The rules of privacy at Loko are available to all the interested parties.

This policy (together with our Terms and Conditions and any other documents referred to in it) explains how we will process any personal data we collect from our Users, or that Users provide to us. By visiting and using our website, mobile app or platform (the “Service”), Users are accepting and consenting to this policy and agree to abide by it. If you disagree with anything in this privacy policy or would like to remove your data from our systems you can do as a right at any stage by just deleting your Loko account. We may, from time to time, make changes to this policy and these will be posted on this page and, where appropriate, e-mailed to you. Please check back frequently to see any updates or changes to this policy.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Loko Limited whose registered address is SUITE 11, PENHURST HOUSE, 352-356 BATTERSEA PARK ROAD, LONDON, SW11 3BY, ENGLAND

The data we use

We may collect and process the following data about you:

  1. Information that third parties provide to us about you. For example, when you connect your account via a social network such as Facebook, we may collect personal information from the social network in accordance with your privacy settings on that social network;

  2. Information that you provide when you use the Service. This may include any information you give us by filling in forms on the Service, including when you register to use our Service, download our app, place an order through the Service, post material or request further services or information. The information you give us may include your name, address, e-mail address, phone number and personal description.

  3. If you contact us, we may keep a record of that correspondence and your contact details;

  4. Information that you upload to, or choose to share through, our Service including profile information, your interests, likes and dislikes or any other personal information in data that you upload;

  5. We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes and Loko. You can choose to opt out of this at any time.

  6. Technical information which we may automatically collect, including your IP address, operating system, browser type and details of your visits to, and use of, our Service including, but not limited to, the pages and products you view or search for on the Service, page interaction information, traffic data, location data, weblogs and other communication data.

How we use The Information?

We use information about our Users in the following ways:

  1. To provide Users or permit selected third parties to provide Users with information, products or services that you request from us or which we feel may interest our Users, where Users have consented to be contacted for such purposes;

  2. To ensure that content on our Service is presented in the most effective manner for Users and for Users mobile handset or computer;

  3. To allow you to participate in the features of our Service, when Users choose to do so;

  4. To carry out our obligations arising from any contracts entered into between Users and us;

  5. To allow Users to carry out transactions with our retail and payment partners through our Service and third party websites;

  6. To notify Users about changes to our Service;

  7. To administer and improve our Service;

  8. To measure or understand the effectiveness of advertising we serve Users and to deliver relevant advertising to Users;

  9. To show Users Facebook friends that you have liked certain products.

Disclosure Of Your Information

We may provide your personal data to third parties:

  1. If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

  2. If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about our customers or users will be one of the transferred assets;

  3. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect our rights, property, or safety, our users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We do not disclose information about identifiable individuals to our advertisers, retail partners or third parties, but we may provide them with aggregate information about our users. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.


When you use the Service, certain information may be stored locally on your device using ‘cookies’. A cookie is a small text file that is stored on your browser or your device’s local storage. Cookies store limited information about the user of the device, such as:

  • • the device model,

  • • manufacturer,

  • • screen resolution,

  • • device capabilities,

  • • service provider,

  • • country and city location data.

This helps us to identify how users use our Service so that we can continue to develop and improve it and so that we can provide you with content which is more relevant to your interests. We may also use this information for reporting and analytics purposes.

You have the right to choose whether or not to accept or refuse cookies and you can exercise this choice by not accepting our Terms and Conditions and this privacy policy, however, you should note that by doing this, you will not be able to use our Service. By using our Service, you accept the use of cookies in accordance with this privacy policy.


All information you provide to us is stored on our secure servers. Some data processing in relation to web and email services is carried out on our behalf by a third party which may operate outside the EEA. By submitting your personal data, you agree to this transfer, storing or processing.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Service; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Certain parts of our Service may include social networking features. Please ensure that when you use these features, you do not submit any personal data that you do not want to be seen, collected or used by other users.

Your Rights

If you disagree with anything in this privacy policy or would like us to stop processing your data, you have the right to have your account deleted. To do so, please contact us via e-mail at

Our Service may contain links to and from websites of our partners. Please note that these websites have their own privacy policies and we do not bear any responsibility for these policies.

How to Contact Us

If you have any questions, comments, feedback or complaints regarding this privacy policy or any requests for technical support, then please contact us at

Loko Limited is a company registered in England and Wales and Loko’s Company Number is 10057607. Loko’s registered office is SUITE 11, PENHURST HOUSE, 352-356 BATTERSEA PARK ROAD, LONDON, SW11 3BY, ENGLAND.